U gudub tusmada ugu weyn
Tusmada Ugu Weyn

Barnaamijkeena Sii Horumarinta Tayada

UnitedHealthcare (UHC), yoolkeenu waa in aan dadka ka caawino inay ku noolaadaan nolol caafimaad qabta oo aanu ka dhigno in nidaamka caafimaadku uu si wanaagsan ugu shaqeeyo qof kasta. Waxaanu bixinaa Medicaid iyo MinnesotaCare aanu siino xubana kusugan degmooyinka kala ah Anoka, Carver, Dakota, Hennepin, Ramsey, Scott, Washington iyo St. Louis. In St. Louis county, we also serve members with SNBC, MSHO, and MSC+. Intaa waxaa dheer, waxaan sidoo kale u adeegnaa xubnaha SNBC ee Degmada Scott County. United HealthCare waxay had iyo jeer ka shaqaynayaan wanaajinta tayada daryeelka caafimaadka iyo adeegyada ay xubnaheenu helaan. 

Sida aan dhibaatooyinka u aqoonsano oo aan u hagaajino.

  • Waxaan isticmaalnaa agabyada sida xogta iyo sahanada si aan u helno aagagga ama kooxaha dadka u baahan caawimaada dheeraadka ah.
  • Waxaan la shaqaynaa bixiyayaasha iyo xubnaha si aan u xaqiijino in xubnaheenu ay helaan daryeelka ay u baahan yihiin marka ay u baahan yihiin.
  • Waxaan la wadaagnaa dhigaallo waxbarasho bixiyayaasha iyo xubnaha.
  • Waxaanu bixinaa abaalmarino lacageed si aanu u dhiirigalino daryeel sidii hore ka wacan.
  • Xubnaha leh baahiyaha daran waxay taageero dheeraad ah ka helaan maamulayaasha kiiskeena.
  • Waxaan xubnaheena kula kulanaa xaafada dhexdeeda.
  • Waxaan la shaqaynaa kooxaha maxaliga ah ee taageera bulshooyinka aan u adeegno.

Hadafyada Tayada ee United Healthcare

  • Kor-u-qaadida barnaamijyada iyo hawlaha maamulka caafimaadka dadweynaha
  • Sii wanaajinta mahadhada xubinta iyo daryeel-bixiyaha
  • U hoggaansanaanta aqoonsiga iyo shuruudaha sharciyeed
  • U adeegida dadyow kala duwan

Mashaariicda Horumarinta Tayada

Qoyska iyo Carruurta

What are we doing to improve pregnancies?

We want to help members have a healthy pregnancy and healthy baby. Healthy First Steps® is a program offered through your health plan. We will work with you and your provider to help you take healthy steps through pregnancy and after delivery. 

Barnaamijkeena ayaa gacan siiya xubnaha uurka leh ka hor iyo kadib marka ay dhallaan ilmahooda. We help with community resources, medical care, and behavioral health care. We guide you to have a healthy pregnancy, receive a car seat, and offer rewards for visiting the doctor. Waxaanu ka caawinaa qoysaska inay helaan daryeelka iyo taageerada ay u baahan yihiin, marka ay ugu baahi badan yihiin.

What are some of the challenges to improving pregnancies? 

Way adkaan kartaa in lala wada xiriiro xubnaha inta lagu jiro marxaladaha hore ee uurka haddii aysan ogayn inay uur leeyihiin. Ma caawin karno xubnaha haddii aysan haysan cinwaanka ama lambarka telefoonka ee saxda ah. Waxaan ka codsanaynaa xubnaheenu inay nala soo xiriiraan annaga iyo degmadooda marka ay uur leeyihiin ama haddii ay beddelaan cinwaanka ama lambarka telefoonka. Marka annaga iyo degmadu aan hayno macluumaadkan, waxaanu ka diiwaangelin karnaa barnaamijkeena. Tani waxay hubinaysaa in xubnaha uurka leh ay helaan dhammaan macaashyada aan bixino. 

How can we help your baby to stay healthy? 

After the baby is born, it is important for the mom and baby to see the doctor. We can help with scheduling doctor appointments, answering questions, and arranging transportation. Dhakhtarka wuxuu eegi doonaa waxyaabaha ay ka midka yihiin miisaanka dhallaanka, indhaha, dhagaha, iyo wadnaha. As the baby grows older, the well-baby checks will teach parents how to raise a healthy child. Tan waxaa macnaheedu noqon karaa ka hadalka wax ku saabsan jimicsiga, cuntada caafimaadka leh iyo sida looga hortago dhaawacyada.

How do we know we made a difference? 

The goal of the program is to help our pregnant members and their babies be as healthy as possible. We look at data related to care access, health outcomes of our members, and if members are satisfied. Data is reviewed on an ongoing basis. An evaluation of the program also happens each year. In 2023, the nurse case managers helped 87% of our members with a high-risk pregnancy. They did this by helping them engage in care, removing barriers to care, and supporting improved birth outcomes. 

Sideen wax u qorsheyn karnaa si aan u wanaajino samaynta isbeddelka caafimaadka leh?  

We will continue to support our members getting to doctor appointments, access to doulas, food, transportation, car seats, and housing. In 2024, we plan to help educate members on how to have a healthy pregnancy and what resources United Healthcare can offer them.  Our goal is to help members have healthy pregnancies and remove barriers to care.

Seniors and SNBC

 

Why is it important to think about mental and physical health together?

It is important to think about the whole person when helping members. Together, diabetes and mental health can have a big impact on well-being. Studies have shown that people with diabetes are at a higher risk of having mental health challenges like depression and anxiety. Understanding the relationship between diabetes and mental health may lead to better outcomes for members. 

What are we doing to improve the health of those with diabetes and mental health issues?

United Healthcare can help members find community resources, medical care and behavioral health care. We give tips for how to manage your health and offer rewards for visiting the doctor. We help individuals get the care and support they need when they need it most.

What were some of the challenges to improving the health of those with diabetes and mental health issues?

It can be hard to help members get the care they need if they don’t know how to treat their medical conditions. Each member has a care coordinator who can help teach them how to care for their health needs. Many of our members live in places where it may be hard to get to the doctor’s office or clinic. To help, we work with members to set up rides to and from their appointments. Having access to the right care at the right time can reduce emergency room visits, hospitalizations, and even early death.

How do know we are making a healthy difference?

Our goal is for our members to be as healthy as possible. We look at data related to access to care, health outcomes of our members, and member satisfaction. Data is reviewed on an ongoing basis. 

Sideen wax u qorsheyn karnaa si aan u wanaajino samaynta isbeddelka caafimaadka leh?

We will continue to support our members by offering benefits such as food, transportation, and a dedicated care coordinator for each member. In 2024, we plan to learn more about our members needs and create resources to better support them. Our goal is to help members be healthy both mentally and physically. 

Quality Programs

The Quality Improvement Program Description provides details about what the health plan will do to make things better for our members. This document explains the steps we will take to review our programs and activities. An update of the program description happens every year. This year:

  • We will reward members for getting care.
  • We are working to reduce members needing to go back to the hospital.
  • We are focusing on health differences. 
  • We will achieve full NCQA Accreditation.
  • We are working to get member feedback.

We reviewed last year’s quality programs and activities to see how well we used our resources to improve our members’ health. We also review the quality and safety of our members’ clinical care. We wanted to know where we did a good job and how we can improve the programs for our members. We used the evaluation to plan for this year. Last year:

  • We made outreach to 93% of our members who were in the hospital for mental health.
  • We offered rewards to our members for prenatal and postnatal visits, immunizations, breast and cervical cancer screenings. 
  • We worked with 87% of our members with high-risk pregnancies.
  • We provided 2,600 meals for members recently leaving the hospital for medical or behavioral health.
  • We provided 16,300 meals for members leaving the hospital after the birth of a baby.
  • We included “bucket” car seats in the car seat benefit for our members.
  • We held 21 dental clinics at a local community center, held a coat give-away, and coordinated a Narcan training for the community. 
  • We assisted in the development of the Fairview Community Health & Wellness Hub.
  • We achieved NCQA Interim Accreditation.

We have a work plan that tracks our health plan goals, monitors quality improvement activities, and plans the services we provide to our members. We track issues and the planned interventions. The plan is reviewed and updated throughout the year. 

Health Equity

At United HealthCare, our mission to help people live healthier lives and to help make the health system work better for everyone. 

Health equity means that everyone has a fair and just opportunity to achieve their full health potential. Some of the things we did at United Healthcare:

  • 95% of our Minnesota staff did training and education on health differences through Health Equity University.
  • Health differences training was offered to all of our providers at no cost.
  • We worked with community organizations to understand how they are experiencing health differences. A few of them:
    • Karen Organization of Minnesota
    • Union Gospel Mission
    • Guiding Star Wakota
    • Hmong Nurses Association
    • Mount Airy Boys and Girls Club
    • Dorothy Day Center
  • Programs to address the health differences in maternal and child health.
    • Healthy First Start
    • Meals for Mom’s from Second Harvest Heartland
    • Wargeyska xubinta ee HealthTalk 
  • Promoting access to safe and affordable housing, nutritious food, and transportation. 
  • Focus on making health information easier to understand for our members.

We’ve set goals for ourselves in 2024 to address health differences.

  • We will work toward Health Equity Accreditation.
  • We will continue to expand our Health Equity Strategy.
  • We will look for ways to reduce health differences and put those plans into action.

Aqoonsi

The UHC Community Plan of Minnesota is accredited by a group called the National Committee for Quality Assurance (NCQA).  NCQA shares information with us on how to improve the quality of health care we provide to members. It is our goal to meet their standards for accreditation. Being accredited means we have made a promise to meet high quality care standards. To learn more about NCQA, visit their website.

NCQA

Nagala Soo Xiriir

Waxaanu doonayna inaan maqalno su'aalahaaga iyo jawaabcelintaada! Fadlan nala soo xiriir haddii aad jeclaan lahayd inaad wax badan ogaato ama aad nala wadaagto fikrado kusaabsan waxa aan u samayn karno si ka sii wanaagsan. Kala xiriir United Healthcare LAMBARKA 1-888-269-5410 / TTY: 711 ama isticmaal adeegga gudbinta ee aad doorbidayso 8 sn. ilaa 6 gn. waqtiga maxalliga ah, Isniinta – Jimcaha.

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