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Don’t lose benefits
Your health plan renewal date may be coming soon. If you haven’t already, you may need to recertify to keep getting UnitedHealthcare coverage.
Change in dental providers effective May 1, 2024
Please note that there will be a change in dental providers effective Bisha Shanaad 01, 2024. Affected members were notified by mail. If you received a letter or need to locate a dental provider before May 1st, 2024 please call Member Services at 1-800-895-2017 (TTY 711).
Is your address up to date?
Make sure your current address, phone, and email are on file so you'll get notices about changes to your coverage. Log in at Self Service Portal Home Page (ohio.gov).
UnitedHealthcare Community Plan
Medicaid
UnitedHealthcare Community Plan of Ohio
Our Ohio Medicaid plan covers eligible families, pregnant women of any age, infants, children and young adults. The plan also offers extra support and care to adults and children with a disability, long-term illness or special health care needs. Members can choose a primary care doctor from our network. Plus get access to a 24/7 nurse advice hotline, health education materials and extras that other plans don't offer. View the benefits below to see all that it offers.
More information on eligibility and enrollment can be found on the Ohio Medicaid website, or by calling the Medicaid Hotline at 1-800-324-8680, TTY users should call Ohio Relay at 7-1-1.
OhioRISE
Ohio Resilience through Integrated Systems and Excellence (OhioRISE) program is a managed care program for youth with behavioral health needs. OhioRISE increases access to in-home and community-based services to ensure OhioRISE members and families have help with systems such as juvenile justice, child protection, developmental disabilities, mental health and addiction, education, and others.
An individual who is enrolled in the OhioRISE program will also keep their managed care enrollment for the physical health benefit. To be eligible for OhioRise, you must be: enrolled in Ohio Medicaid, under the age of 21 and meet a functional needs threshold for behavioral health care, as identified by the Child and Adolescent Needs and Strengths (CANS) assessment.
Qorshahan waxaa laga heli karaa gobolada soo socda:
Adams, Allen, Ashland, Ashtabula, Athens, Auglaize, Belmont, Brown, Butler, Carroll, Champaign, Clark, Clermont, Clinton, Columbiana, Coshocton, Crawford, Cuyahoga, Darke, Defiance, Delaware, Erie, Fairfield, Fayette, Franklin, Fulton, Gallia, Geauga, Greene, Guernsey, Hamilton, Hancock, Hardin, Harrison, Henry, Highland, Hocking, Holmes, Huron, Jackson, Jefferson, Knox, Lake, Lawrence, Licking, Logan, Lorain, Lucas, Madison, Mahoning, Marion, Medina, Meigs, Mercer, Miami, Monroe, Montgomery, Morgan, Morrow, Muskingum, Noble, Ottawa, Paulding, Perry, Pickaway, Pike, Portage, Preble, Putnam, Richland, Ross, Sandusky, Scioto, Seneca, Shelby, Stark, Summit, Trumbull, Tuscarawas, Union, Van Wert, Vinton, Warren, Washington, Wayne, Williams, Wood, and Wyandot.
- UnitedHealthcare Community Plan
2024 Medicaid Managed Care Annual Open Enrollment
Beginning November 1, Ohio Medicaid managed care members will be able to select their plan by calling the Ohio Medicaid Consumer Hotline at 1-866-693-0898 or utilizing the Ohio Medicaid Consumer Hotline Member Portal at https://members.ohiomh.com/Login.aspx. You do not have to do anything if you want to keep your current Medicaid Managed Care Plan.
Visit the Ohio Medicaid Consumer Hotline website at www.ohiomh.com for information.
Renewing Your Medicaid Coverage
After you receive your renewal form from the Ohio Department of Medicaid (ODM) you will need to take a few steps to keep UnitedHealthcare as your health insurance company.
Click here to learn how to renew your Medicaid coverage.
Hel bixiyeyaasha iyo caymiska loogu talagalay qorshahan.
Search for doctors, hospitals and specialists.
Raadi bixiyayaasha, rugaha caafimaadka iyo xarumaha daawaynta.
Hel daawooyinka lagu daboolo caymiskan.
Hel farmashiye kuu dhow.
Find a dentist near you
Macaashyada & Sifooyinka
For OhioRISE, please refer to the OhioRISE handbook.
Asthma and COPD Care
Individual care to help control asthma or COPD symptoms.
Some members may have trouble managing asthma or COPD symptoms. For them, a nurse who specializes in breathing issues can really help. They get a customized treatment plan and medicine to:
- Manage flare-ups.
- Reduce symptoms.
- Help you stay active.
Maaraynta Daryeelka
Members who need extra help get a Personal Care Manager. The care manager is there for you throughout your medical journey. He or she will:
- Work with you to develop a plan of care that meets your individual needs.
- Coordinate with family members, caregivers and health care providers.
- Help get additional services or support you may need.
Adeegyada duugista
Our plan includes visits for chiropractic care.
- Members of all ages can get up to 15 visits per year.
- Members under 21 may get additional visits with prior authorization.
Dooqa dhakhtarka
From regular checkups to preventive health screenings, we want to make sure you get access to the right care at the right time.
You get a primary care physician (PCP), who is your main doctor. If you don't have a doctor or if your doctor is not in our network, we can help you find a new one close to you.
PCP-gaaga ayaa ah dhakhtarkaaga ugu muhiimsan ee loogu tala galay:
- Preventive care.
- Treatment if you are sick or injured.
- Referrals to specialists for certain conditions.
Choice of Birth Center
Where a mother has her baby is an important choice. That's why pregnant moms can pick from hundreds of hospitals across Ohio.
We encourage mothers-to-be to tour the hospital's birthing center. This way they will be familiar with it. And be more relaxed when they have their baby.
Daryeelka ilkaha
Checkups and cleanings are covered.
Exams and cleanings every six months help keep teeth and gums strong and healthy. If you obtain prior approval for a dental problem that needs to be fixed, that's covered as well.
Employment Physicals
Some employers or training programs require a physical before a person can start work. Our plan covers pre-employment physical exams.
Qalabka iyo Saadka
The health and safety of our members at home are important.
Our plan covers medical equipment ordered by a member's doctor or care manager. Tan waxaa ka mid noqon kara agabka sida:
- Hospital beds.
- Oxygen tanks.
- Wheelchairs or walkers.
For some of these services prior approval is required. Please check your member handbook for these details.
Daryeelka cagaha
We provide the exams and treatments needed to help keep your feet in great shape. And for those with diabetes, good foot care can help prevent much more serious problems.
Our podiatry coverage includes:
- Routine foot exams.
- Tips about foot care and choosing the right shoes.
- Information about nerve damage warning signs.
Hearing Care
Trouble hearing can affect a person's everyday life in many ways. Our plan includes services and support to help protect your hearing.
Waxaan daboolnaa:
- Exams, therapy and tests.
- With prior approval, hearing aids and batteries.
Healthchek
Healthchek covers medical exams, immunizations (shots), health education, and laboratory tests for Medicaid eligible individuals under the age of 21. Healthchek also covers medical, vision, dental, hearing, nutritional, developmental, and behavioral health exams, in addition to other care to treat physical, behavioral or other problems or conditions found by an exam. Learn more information about Healthchek.
Healthy First Steps™
Build a healthy future for you and your baby and earn great rewards with Healthy First Steps. Our program will help you take the right steps to keep you and your baby healthy. Plus you can earn $20 just for signing up.
Waan ku caawin doonaa:
- Choose a pregnancy provider and a pediatrician (child’s doctor).
- Schedule visits and exams and arrange rides to your visits.
- Earn rewards for going to visits throughout your pregnancy and baby’s first 15 months of life.
- Get supplies, including breast pumps for nursing moms.
- Ku xirirannashaha dhigaalada bulshada sida adeegyada Haweenka, Dhallaanka iyo Carruurta (WIC).
Healthy Rewards
An ounce of prevention can be worth a pound of cure. It can also be worth great rewards.
Earn great gifts for you or your child by doing things like:
- Completing well-child exams.
- Getting lab tests.
- Recording the family's health activities.
Daryeelka caafimaadka ee guriga
If you are living with a long-term health condition, disability or leaving the hospital after surgery or a serious illness, you may need extra support. This can include help with day-to-day tasks like cleaning, cooking or dressing. You may even need an in-home medical visit to check on how well you are healing.
With approval, our plan covers:
- An in-home medical visit.
- Medical equipment like hospital beds, walkers or wheelchairs.
- Disposable medical supplies.
- Help with personal care or housekeeping.
Isbitaal Dhigista
This plan pays for all medically necessary expenses related to a hospital stay. This way you can rest and heal.
Qorshahayagu waxa uu daboolaa:
- Nursing care.
- Room and board.
- Supplies and equipment.
- Treatment and therapies.
- Diagnostic tests and exams.
And after leaving the hospital, you are not alone. We make sure you get follow-up care to continue healing at home.
Daryeelka Cudurka Kelyaha
Cudurka kelyuhu waa xaalad caafimaad oo halis ah. After the kidneys stop working regular treatments, called renal dialysis, or an organ transplant are needed to live. Sifeyntu waxay isticmaashaa mishiin si ay dhiiga ugu nadiifiso si sax ah
Qorshahayagu waxa ka mid ah:
- Kelyo-sifaynta.
- Daawooyinka.
- Waxbarashada iyo taageerada caafimaadka.
- Tallaalitaanka xubinta haddii loo baahdo.
Lab and X-rays
Ogaanshaha waxa khaldan iyo in la helo goor hore ayaa wax walba samayn karta. With prior approval, our plan covers:
- Shaybaarada iyo tijaabada.
- Raajooyinka, iskaangaraynta iyo sawir-qaadista kale.
Waxaan kaa caawin doonaa inaad hesho macluumaadka loo baahan yahay si aad u hormariso caafimaadkaaga ama aad u noqoto sida kuugu fiican.
Ka caawin Luqad
You can receive information in your preferred language. Adigu un weydii. We also have people at our service centers who speak more than one language. Chances are, we have someone who speaks your language.
Daawooyinka
Our plan includes prescription drugs and refills for prescriptions written by your doctor or specialist. Thousands of drugs are covered.
You pay a co-pay amount, if needed, and you can get your prescription drugs at any in-network pharmacy.
Member Services Representative
Meet your personal health plan assistant. Our job is to help you get the most of your benefits. Waan kaa caawin karnaa:
- Schedule doctor, dental and vision appointments.
- Arrange for extra support services.
- Complete a health risk assessment.
- Stay in touch with you.
Mental Health and Substance Abuse Services
Get help with personal problems that may affect your mental or physical health. These may include stress, depression, anxiety or drugs and alcohol abuse. Our services also include:
- Therapy
- Counseling
- Daawooyinka
For some of these services prior approval is required. Fadlan la xiriir Jiheeyaha Member Services si aad wax badan u ogaato.
No Copays
With our plan there are no copayments for covered services.
Members get:
- Care from highly skilled and compassionate doctors.
- Treatments at respected hospitals and clinics.
- Home medical equipment and supplies to help them be their best.
NurseLine
Medical questions and situations come at inconvenient times. For questions about health, call a nurse 24/7. Call: 1-866-801-4407, TTY 711.
Our NurseLine nurses will:
- Listen to the symptoms.
- Provide guidance on self-care.
- Advise the member about getting care at a doctor visit or an urgent care center.
- Help know when to go to the emergency room.
Obesity Care
Obesity is common and serious. It can also lead to other health problems. To help our members be their best, our plan includes:
- Screening for obesity.
- Counseling for obesity.
Prenatal Visits
A pregnancy is an incredible journey. It's a journey the new mother wants to make with the help of friends, family and a pregnancy doctor, or OB-GYN.
All recommended prenatal clinical visits and tests are covered by our plan.
At these visits, the clinic will:
- Make sure both mother and baby are healthy.
- Explain what to expect at each stage of the pregnancy.
- Answer any questions.
Residential Care
After a serious illness, surgery or injury, you may need extra nursing and therapy.
With prior approval, our plan covers short stays in a rehabilitation center where you can heal. Included are:
- Nursing home services.
- 24-hour nursing care.
- Help with activities of daily living.
- Physical, occupational and speech therapy.
Call Member Services for information on available providers.
Respite Care
Caring for a child recovering from an illness, surgery or with special health needs is an act of love. It can also be physically and emotionally exhausting. This service is for SSI members under 21 years of age.
Joojinta Tubaakada iwm
Most people know the bad health effects of smoking. And they know they need to quit. We support our members with coaching while they quit. We support our members while they quit, with coaches and supplies. The only thing they won't get from us is a lecture.
Adeegyada Daawaynta.
Physical, occupational and speech therapy can help members recover from a serious injury or illness, or simply reach their full potential.
With prior approvals, our plan covers visits for:
- Occupational therapy.
- Physical therapy.
- Speech therapy.
- In-home therapy.
Gaadiid-raaca
Our plan provides up to 30 one way or 15 round trip rides to medical appointments and other needed services. Call 1-800-895-2017 (TTY 711) to schedule a ride. You must call at least 48 hours ahead of time..
Rides are available to:
- Dental and vision appointments.
- Pharmacies.
- Women, infants and children (WIC) visits.
- Job and Family Services offices for benefits redetermination.
UnitedHealthcare OMW™
UnitedHealthcare On My Way™ is an engaging, interactive program that informs Ohio youth and helps prepare them for many real-world situations that lie ahead. UnitedHealthcare OMW™ teaches the practical skills of managing bank accounts, securing housing, creating a resume, finding job training and applying for college. It is a reliable, go-to resource they can use throughout their journey toward independent living.
Daryeelka Degdegga ah
You may have an injury or sudden illness that is not life-threatening but needs immediate attention. So our plan covers care at:
- Urgent care centers.
- Federally qualified health centers.
- Other walk-in clinics.
Daryeelka Aragga
You'll get the care, eyeglasses and treatment that let you see life more clearly.
Dheefooyinka waxaa ka mdi ah:
- Annual eye exams.
- Glasses and $150 toward contact lenses.
You also can chose from an expanded selection of frames.
This benefit is offered by March Vision.
Booqashooyinka Wanaagsan
Well visits with your doctor can help keep you and your family healthy. Booqashooyinkani waxay ku dhici karaan dhibaatooyin caafimaad goor hore, si loo daweeyo.
Adeegyada ka hortagga waxaa ka mid ah:
- Baaritaannada ku aaddan dadka waaweyn iyo carruurta.
- Daryeelka ilmaha wanaagsan.
- Daryeelka haweenka uurka leh.
- Tallaalada joogtada ah iyo tijaabooyinka.
- Raajada naaska.
Ma jirto wax lacagta caymiska ee go'an ah oo laga bixiyo daryeelka ka hortagga ah.
Wellhop for Mom & Baby
Connect with other expectant moms. Get support and information during your pregnancy and after you deliver. This program is part of your health plan and there is no extra cost to you.
Here’s how it works:
- Join video conversations every other week with women who have similar due dates and a group leader.
- Chat and share experiences with moms from your group on the Wellhop app or website.
- Visit the Wellhop library. You’ll find articles, videos and more.
Wax Badan Ogow
UnitedHealthcare Community Plan